Shipping policy
Shipping Policy for Nauma.in:
Shipping Locations We currently ship to all locations within India.
Processing Time Orders are processed within 2-3 business days. Orders placed on weekends or holidays will be processed on the next business day.
Delivery Times
- Standard Shipping: 5-7 business days
- Express Shipping: 2-3 business days depending on your location.
Cash on Delivery (COD) Charges
A ₹50 COD service charge is applicable to orders placed using the Cash on Delivery payment method.
The ₹50 COD service charge is a payment-processing and order-handling fee and is non-refundable in the following situations:
- Customer-requested cancellation after the order has been processed
- Customer refuses to accept the order after dispatch
- Customer returns the product for reasons unrelated to a defect, damage, or incorrect product
If a refund is approved for an eligible return, the ₹50 COD service charge will not be included in the refundable amount.
Order Tracking Once your order ships, you'll receive a confirmation email with tracking information so you can monitor your delivery.
Delivery Please ensure someone is available to receive the package at the shipping address. If delivery is unsuccessful, the courier will leave a notice with instructions for redelivery or pickup.
International Shipping We currently do not offer international shipping. We ship within India only.
Shipping Issues If your order hasn't arrived within the estimated delivery time, please contact us at your store email with your order number.